Ships from Germany, usually within 2 to 4 business days. Individual items are reproduced upon order – in that case, it takes about 10 to 14 business days. The estimated delivery date is shown at the top of the checkout area.

Within Germany €5.90 up to 30.9 kg, tiered above that. To Austria, Belgium, Luxembourg and the Netherlands from €7.50, to Denmark from €13.90 – each tiered by weight.

Yes, free in Mönchengladbach, Tomphecke 25. Monday, Wednesday, and Friday from 10 am to 5 pm. Just add it to your cart and select pickup at checkout.

Then call us before you order: +49 152 27783926, Monday to Friday from 9 am to 3 pm. You’ll speak with someone who keeps koi and builds pond systems themselves. If a product isn’t right for your setup, we’ll tell you.

The statutory 14-day right of withdrawal applies to equipment, accessories, and unopened goods. For hygiene reasons, we cannot accept returns of opened food and grooming products.

PayPal, Klarna, Apple Pay, Shop Pay, credit card and the other payment methods you see at checkout. You can also pay in person when picking up your order.